A Guide to Checking Your Uber Ratings on Web and App

Uber, a ride-hailing service, has garnered immense popularity over the last few years. It wouldn’t be wrong to say that it has gained a massive customer base in a relatively short period of time. When you don’t have someone to pick you up or drop you somewhere, you can always rely on Uber.

To retain its customers, Uber introduces a lot of interesting features and numerous discounts every now and then. One of the most imperative features of Uber is allowing customers to rate the Uber drivers. However, most of the customers are unaware of the fact that Uber also allows its drivers to rate the customers. Yes, it’s very much possible for drivers to rate customers.

If you are interested to know your Uber ratings right from your first ride then you can do it from two ways. You can either check the Uber ratings from the mobile app or the website. The ratings will let you know what your Uber drives have rated you right from the beginning. Moreover, the rating number will show an average rating based on the individual rating given by all the drivers. First, let’s find out how you can check your Uber ratings on the app itself.

Check Uber Ratings on the App

The process to check the Uber ratings is same whether you’re using the app on an Android phone or iOS device. Here’s how you can check your ratings:

Step 1

Open the app on your mobile phone.

Step 2

Once the app is opened, tap on the three-line menu icon to open the sidebar menu.

Step 3

If you cannot see the ratings right below your name, then you have to opt for another option. Simply tap on the ‘Help’ option.

Step 4

After opening the ‘Help’ option, now tap on the ‘Accounts and Payment Options’ setting.

Step 5

Tap on ‘Change My Account Settings’ and then select the ‘I’d like to know my rating’ option. After opening this option, you will get a fair idea of how the ratings are accumulated. Once you tap on the ‘Submit’ option, your average Uber ratings will be shown to you.

 

Check Uber Ratings on the Web

You can also check your ratings on the website. Simply open the URL help.uber.com and repeat the same process as mentioned above. However, in case you’re requiring more details, then you can find everything in the ‘How is my rating determined’ section. Both the web and the app have this particular section.

Uber has already mentioned that the rating system is completely anonymous. Neither drivers nor riders can view individual ratings linked to a particular ride or person. We hope that by following our guide you will be able to find out your ratings as a rider on Uber.

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