iPhone and iPad devices have received almost all the apps one can think of, but they never got an official support app, that is until now.
Apple has secretly released an official support app for all of its devices and as the name suggests, it will act as a support. The official description goes like this:
“Need help? Apple Support app is your personalized guide to the best options from Apple. Find answers with articles tailored to your products and questions. Call, chat or email with an expert right away, or schedule a callback when it’s convenient. Get a repair at an Apple Store or a nearby Apple Authorized Service Provider. Apple Support is here to help.”
You can use this app to seek solutions to simple problems. Furthermore, you can use it to find the nearest Apple store. There is also an option that enables you to register all of your devices at one place. Live chat options are available as well, which can be a huge help.
Apple support app sure looks good, but at the moment, it is available only in few of the stores. It seems that the tech giant is testing how everything goes, and will release it for worldwide audience at a later date.